Privacy Policy

Introduction

kamorvynta.top Lda. ("we", "our", or "us") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website kamorvynta.top or use our restaurant table turnover optimization services.

Data Controller Information

The data controller for your personal information is kamorvynta.top Lda., a company registered in Portugal with registration number 769482531, VAT number PT762983541, located at Avenida da Liberdade 238, 1034-483 Lisbon, Portugal.

Data Collection

We collect personal data that you provide to us directly and information that is automatically collected when you use our website. The data we collect includes:

• Contact information: name, email address, phone number, and postal address
• Business information: restaurant name, business type, and optimization requirements
• Communication data: messages, enquiries, and correspondence with our team
• Technical data: IP address, browser type, device information, and website usage patterns
• Cookie data: preferences and website interaction data as described in our Cookie Policy

How We Use Your Information

We use your personal data for the following purposes, based on legitimate business interests and your consent where required. How we use your information includes:

• Providing our restaurant optimization services and responding to your enquiries
• Communicating with you about our services, appointments, and business updates
• Improving our website functionality and user experience
• Conducting business analysis and developing new optimization strategies
• Complying with legal obligations and protecting our legitimate business interests
• Marketing our services to you where you have consented or we have legitimate interests

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our use of cookies, please review our Cookie Policy.

Data Sharing and Third Parties

We do not sell your personal data to third parties. We may share your information with trusted service providers who assist us in operating our website and providing our services, such as email hosting providers, analytics services, and payment processors. These providers are contractually obligated to protect your data and use it only for the purposes we specify.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Contact information and business correspondence are typically retained for seven years after our last interaction, whilst website analytics data may be retained for shorter periods as determined by our service providers.

Your Rights

Under the General Data Protection Regulation (GDPR) and applicable data protection laws, you have the following rights regarding your personal data:

• Right of access: request copies of your personal data
• Right to rectification: request correction of inaccurate or incomplete data
• Right to erasure: request deletion of your personal data in certain circumstances
• Right to restrict processing: request limitation of how we use your data
• Right to data portability: request transfer of your data to another service provider
• Right to object: object to our processing of your data for certain purposes
• Right to withdraw consent: withdraw consent for processing where consent is the legal basis

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include secure data transmission, access controls, regular security assessments, and staff training on data protection principles.

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA) by our service providers. When such transfers occur, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission.

Contact Information

If you have any questions about this Privacy Policy, wish to exercise your rights, or need to contact us regarding your personal data, please reach out to us using the following contact information:

Complaints

If you believe we have not handled your personal data in accordance with applicable data protection laws, you have the right to lodge a complaint with the Portuguese Data Protection Authority (Comissão Nacional de Proteção de Dados) or your local supervisory authority.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. We will notify you of any material changes by posting the updated policy on our website and updating the "last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Legal Basis for Processing

We process your personal data based on the following legal grounds under GDPR: legitimate interests for business operations and service improvement, contract performance for providing our optimization services, consent for marketing communications and certain cookies, and legal obligation for compliance with applicable laws and regulations.